Winnbet Terms & Conditions — Know it. Understand it. Play safe.

Winnbet (winnbet.app) is an online gaming and Sports Betting platform. These Terms & Conditions constitute a legally binding agreement between Winnbet and its members. They apply whenever you use any Winnbet service, website, or mobile app.

Winnbet reserves the right to update or modify these Terms & Conditions at any time. Any changes will be announced on the website and the "Last Updated" date will be revised accordingly. Continued use of the service after any changes constitutes acceptance of the updated terms.

• You must be at least 18 years of age to use this platform.
• Winnbet is intended for personal entertainment purposes only.
• This platform may not be used for commercial purposes or professional arbitrage betting.
• Winnbet reserves the right to suspend or close any account found to be in breach of these terms.

To open an account with Winnbet, you must provide accurate and complete information. Registering with false or incomplete details is strictly prohibited and may result in account termination.

Requirements for Registration

• You must be at least 18 years old — Winnbet does not approve accounts for minors.
• Each person may only register one account. Creating multiple accounts is strictly prohibited.
• The name, phone number, and date of birth provided at registration must be accurate.
• As part of KYC verification, Winnbet may request a national ID card or passport.
• It is the member's sole responsibility to keep their account password confidential.

Winnbet reserves the right to verify and, where necessary, reject any registration request. If unusual activity is detected on an account, Winnbet may initiate an account verification process immediately.

Deposits and withdrawals at Winnbet are fully secure and transparent. Transactions are supported via Bangladesh's most popular mobile banking services — Mobile Pay, Nagad, and Rocket — as well as direct bank transfers.

Deposit Rules

• Minimum deposit amount is ৳500 BDT.
• Deposits are typically credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Third-party deposits are not accepted.

Withdrawal Policy

• Minimum withdrawal amount is ৳1,000 BDT.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• KYC verification must be completed before withdrawals can be processed.
• Wagering requirements must be met before withdrawing any winnings derived from bonus funds.
• Winnbet may place a hold on withdrawals in cases of suspicious activity.

Winnbet offers a variety of bonuses and promotional offers for its members. Each bonus has its own specific terms and conditions, which must be read carefully before opting in.

Welcome Bonus

New members receive a welcome bonus on their first deposit. To use this bonus, specific wagering requirements must be met. Withdrawals are generally available only after betting 10–30x the bonus amount.

General Bonus Rules

• Each bonus offer may only be used once per member.
• Expired bonuses will be automatically cancelled.
• Not all games may be available for play with bonus funds — please read the details of each offer carefully.
• Winnbet reserves the right to modify or cancel any bonus offer at any time.
• Winnbet may suspend an account if evidence of bonus abuse is found.

Every member must be familiar with the following rules before placing bets on Winnbet. These rules are in place to maintain a fair and transparent gaming environment.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Winnbet reserves the right to cancel any bets placed at abnormal odds due to a system error.
• Bets may be rejected during live betting due to network delays.
• If an event is cancelled before the match begins, the bet amount will be refunded.
• Winnbet reserves the right to void any bets associated with suspected match fixing.

Maximum Bet Limit

Winnbet sets maximum bet limits for each event and bet type. These limits may vary based on the type of game, the significance of the event, and market conditions. Full details are available on each event's page.

The following activities are strictly prohibited on the Winnbet platform. Violating these rules will result in permanent account closure and forfeiture of any deposited funds.

• Creating or operating multiple accounts.
• Using another member's account or allowing a third party to access your account.
• Placing bets or playing games using software or bots.
• Exploiting vulnerabilities in odds or promotional systems for personal gain (arbitrage betting).
• Using the platform for money laundering or any other illegal financial activity.
• Engaging in fraudulent behaviour towards other members.
• Attempting unauthorized access to Winnbet's systems or network.

Winnbet may temporarily suspend or permanently close an account under the following circumstances.

• Violation of the Terms & Conditions.
• If KYC verification is not completed or false information is provided.
• At the member's own request (self-exclusion).
• Extended periods of inactivity on the account.

Members may close their account at any time. In such cases, the available balance (excluding active bonuses) will be refunded. To request account closure, email support@winnbet.app.

Winnbet believes gaming should be an enjoyable form of entertainment — never a source of problems. The mental wellbeing and financial safety of our members are our top priorities.

• You can set daily, weekly, or monthly deposit limits directly on your account.
• Use the "Cooling Off" option to take a temporary break from betting.
• Activate the self-exclusion process for an extended break.
• Review your account history to monitor your betting activity.

For more details, visit our Responsible Play Visit the page.

Winnbet takes the protection of your personal information as its highest priority. We only collect data necessary to provide our services and never sell it to third parties.

• All personal data is protected by SSL encryption.
• Payment information is not stored directly on Winnbet's servers.
• You can request to view or delete your personal data at any time.

For more details, visit our Privacy Policy read.

If you have a dispute or complaint with Winnbet, please contact our customer support team first. We are always happy to work toward a resolution through open discussion.

• To submit a complaint, email us at support@winnbet.app.
• An initial response will be provided within 48 hours of receiving a complaint.
• Complex disputes may take up to 14 business days to resolve.
• If both parties cannot reach an agreement, an independent mediator will be brought in to assist.